Job Opportunity

Job Description

Job Summary

The job holder will work in fast-paced environment to acquire new customers, maintain existing customers, increase revenue and growth, and make sure all aspects of the sales orders meet requirements of the client. This position will support our existing sales team and generate new business. This role is ideally suited to an enthusiastic, self-motivated individual with a passion for sales.

Key Duties/Responsibilities

The job holder must be able to:

  • Source new sales opportunities through inbound lead follow-up and outbound cold calls
  • Understand customer needs and requirements
  • Close sales and achieve weekly/monthly quotas
  • Research accounts, identify key players and generate interest
  • Maintain and expand existing database of prospects
  • Build pipeline of customers and close deals
  • Inputting of orders through bespoke software
  • Act as main point of contact between client and production, advising client’s on delivery dates
  • Maintenance of stock control system, including monthly stock take, ordering of stock as and when required
  • Assist with weekly reporting
  • Scan all relevant production paperwork in a timely manor
  • Assist with scheduling of production
  • Any other ad hoc duties deemed necessary to fulfil the duties of the job

General Requirements

The post holder will be required to:

1.Ensure the company’s policy on equality of opportunity is promoted through his/her own actions

2.Co-operate fully with the implementation of the company's Health and Safety arrangements, reporting any accidents/incidents/equipment defects to his/her manager, and maintaining a clean, uncluttered and safe environment for customers, members of the public and staff.

3. Adhere at all times to all policies/codes of conduct, including for example:

  • Smoke Free policy
  • Alcohol & Drug Free Policy
  • Company Standards of attendance, appearance and behaviour
  • Fire Procedures
  • ISO:9001
  • Health & Safety at Work

4. This Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature may be assigned from time to time.

5.It is a standard condition that all staff may be required to serve at any location to meet the needs of service demand.

Personnel Specification

Title of post:

Internal Sales – Steel

Reference :


Hours of work:

40 hours per week

ESSENTIAL CRITERIA – these are criteria all applicants MUST be able to demonstrate either at shortlisting or at interview stage. Applicants should therefore make it clear on their application form whether or not they meet these criteria. Failure to do so may result in you not being shortlisted.

Qualifications & Experience

1. English & Maths GCSE

2. Proven inside sales experience

3. Track record of achieving quota

4. Strong phone presence and experience, dialling multiple calls daily

5. Experience working with CRM

6. Telesales Experience

Skills & Knowledge

1. Fantastic customer service and upselling skills

2. Effective communication skills to include strong negotiation & people skills

3. Outgoing and confident in approach to seeking and obtaining new opportunities

4. Passionate

5. Quality driven including attention to detail

6. Ability to work on initiative

7. Good organisational skills with an ability to prioritise workload

8. Strong listening and presentation skills

9. Ability to multi-task, prioritize, and manage time effectively

10. Be proficient in the use of Microsoft Packages to include Outlook, Excel, Word etc

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